Due to COVID19 there could be shipping delays

Frequently Asked Questions

What is Pillar's focus?

Pillar focusses on Corporate Social Responsibility (CSR) and Environmentally Responsible Behaviour (ERB). We Print on Demand to prevent excess garnments that could end up as waste. Print on Demand starts whenever you place an order.

What is the Pillar Foundation?

Pillar Foundation helps and offers a podium to underprivileged people; whom could really use help and support.

Which good causes and/or foundation is the current focus of Pillar Clothing?

Our current goals is to give out care packages to homeless youth in the Hague. Pillar Clothing partnered with the Kessler Foundation. Every purchase above €40 grants a care package. The care package consists of new and unused:

  • socks
  • underwear
  • gloves
  • handwarmer

Which good causes and foundations has Pillar supported, to date?

Pillar Clothing has helped the follow good causes and non-profit organizations:

  • Food bank (Voedselbank Delft)
  • Stichting de Mobiele Clowniek Fabriek
  • The G. J. Louw Primary School
  • #TeamTrees
  • Delft on the Move
  • Raising awareness for assistance dog

For more information click on the organization.

What does COVID-19 mean for Pillar?

Please take in mind that COVID-19 could delay your order. Furthermore the factories and garnments are made with extra hygenic measures.

How long does it take for my parcel to arrive?

A parcel usually takes one to two weeks to arrive, because of the Print on Demand technique. The Print on Demand minimalizes an ecological footprint and a surplus of goods.

Which payments methods can I use?

You can use iDeal, Bancontact, PayPal, CreditCard and MasterCard.

Can I return my order?

If you wish to return your order you can contact us on instagram HERE to start the return process. Make sure to take a picture of the damage/complaint and describe the complaint. Within 24 hours we ensure to send a reply.